West Herr Ford Hamburg always has outstanding service both in sales and service. Corey in service and Tony Sorento in sales are awesome.

Very pleased with Jen, my service advisor, and with work done. Would not take my car anywhere else.

Your staff attempted to learn my needs, patiently assisted in making the best deal for me.

Prompt and courteous! Fine workmanship always delivered… I highly recommend West Herr Ford in Hamburg, NY

I had my inspection completed and my vehicle serviced. The staff were prompt and pleasant. Great atmosphere to wait in.

Eric was on time, polite and finished the job quickly . It was very convenient to have the work done at my home

Outstanding commercial vehicle repair . Joe b is second to none in being sure my vehicle is fixed in a timely manner. For 9 years now, Joe has been there for me to keep my business going, to have my vehicle ready when needed

Service was very fast and they did a great job. Everyone was friendly and professional.

Mike in the service dept took care of me and I can always trust him to take the best care of me. As I am a woman and I know service men will take advantage of women for they think they don't know a lot about taking care of their cars so they will recommend things that don't really need doing. Mike is very professional and always has my best interest and he will explain everything that needs to be done and why. It is always a pleasure doing business with him.. t

I can’t say enough about our car buying experience at West Herr Ford of Hamburg. My husband and I couldn’t be happier with our salesperson Steve Bielinski. Steve is very personable, knowledgeable, helpful and trustworthy. Everyone we came in contact with, from reception, sales, finance, management were professional and efficient and a pleasure to meet. Also, we were quite impressed with a dealership assistant, Kyle Carrow, who was very helpful throughout the sale and setting up of our new vehicle process. Nice young man! Thank you Steve and West Herr Ford team for making our car buying experience enjoyable!

This dealership is very knowledgeable and friendly. They do the work required quickly and efficiently

They are very polite and professional I was very pleased with the the service they did

I was so impressed with the gentleman from Mobile Service. He was very friendly and knowledgeable. He was finished in about 35-40 minutes. I never knew West Herr had Mobile Service. What a fabulous idea !!!!

Everyone was very nice and courteous. My vehicle was inspected in a timely fashion, waiting room was comfortable and accommodating. Very positive experience!

Great experience with the service department and my sales person as I always do! Thank you. 😊

Awesome service dept great communication, Corey went above and beyond and kept me in the loop throughout the process. 10/10 recommendation!!!

Great selection! Salesperson was knowledgeable. No pressure to make a deal. Definitely will buy my next car from West Herr Ford!

Great communication from first phone call to picking up our truck. Ron Czeck is a great sales associate. We’ll be back every time.

West Herr is the best to deal with. Love the mobile truck for my recall. Ed was very nice and pleasant. Finished in less than an hour. Always use West Herr for any car needs.

I love my 2019 ford edge. It drives smoothly and quiet. It is loaded with options. What was so great I bought the car and took it home the same day. The price was great. Gave me a good trade in on my old car. Gave me affordable deal. The car dealer was Frank Russo who put no stress on me and did not try to sell me something I could not afford. I let him know what I could afford and he found me a great deal stress free. He was very polite I loved working with him. He did not put stress on me and listened to me. And now I hove a great car. Thank you Frank you are a great sales person and listened to me and did not try to force me to buy something I could not afford. They need more sales people like you who listen to the customers I am enjoying my for edge and the smooth ride and learning all the great options this car has. The sun roof is so big It’s like have a convertible Frank never change your sales technique you’ll have a lot of customers. Thank you again

My car was checked and repaired on the day it was promised. The issue was completely explained as well

They do what they say they will in a timely fashion I’m very happy with Robert treats me well

I have been relying on West Herr Service and Mike Betcher for many years now for honest and fair service.

Good people good service, friendly atmosphere customer service is excellent. Prices are fair and reasonable and they have a good coffee.

Very helpful & attentive! Quick and Easy process! Service was A+ from the Greeter to the Sales team and the financing officer!