West Herr Ford in Hamburg has always been fantastic. Robert in the service department is very knowledgeable and gets everything ( parts and service schedule) done correctly the first time and in a very timely manner. I would totally recommend him and this dealership to have your Ford serviced. I will not go anywhere else. Thank you!!!

I have been buying cars from West Herr for forty years so I think that said it all for I have always been more then satisfied. I took my car in for service and Mike was so helpful and takes the time to explain everything.

Personality is great, salesmanship is just how I like to deal. Mo is a super person and with skills that are super as well. He gave me information that made my deal better than I would have made it so again, Mo is a nice person with information that makes sense!!

The salesman Steve was amazingly helpful .Interested in what I needed , not pushy at all Not only a good salesman but he new the options on each car I looked at , and tried to get me the best deal . This fellow is a born salesman! Our entire family drives a Ford product and I will mention Steve as often as possible as new car /truck needs Arise. There are 10 of us that drive a Ford product. This great salesman Steve Bielinski will always be approached first when we are ready for a new or replacement Ford

They were great to work with . I am very happy with my vehicle. Service was excellent

I got nothing bad to say about WestHerr Ford. I am good friends with Mike Kable and Brad Hefner. I have bought all my cars and trucks through them and service was always great.

Always a smooth process. Sign in, turn keys over, enjoy the clean coffee area. Mike came to find me, and done.

First of all every employee was so courteous. Each one always said hello. Kelcey Lamm was very helpful in guiding us through our purchase. He explained everything as we went along. He was very polite and very friendly. Would recommend him to anyone. John Foster was very helpful and also very friendly. Eric Miller was also friendly and helped us a lot. We also want to thank Scott Bieler for everything he helped us with. He is the nicest person we know. Thanks to the whole crew we worked with. Would definitely recommend West Herr to anyone. Thanks for being so kind. Richard and Mary Shelley.

West Herr Ford @Hamburg is and has been my “go to” dealer. They set me up with a service manager which he provides me superb customer support, courteous. Trustful and honest service reports for my vehicle. I am very happy with this dealership and highly recommend them to anyone!

The quick lane service was excellent. Dean was great they got me in done in a timely manner.

Everything was great. The service was fast. I would 100% recommend to all family and friends.

Easy in and out! They’re for routine maintenance and a NYS inspection.Thanks Joe!

Smooth deal they got me what I wanted, fast service on pickup day, well organized. My 3rd vehicle from them, I keep going back.

Friendly staff/clean and pleasant waiting area/ ease of scheduling service appointments/competent service staff

West Herr has provided me the most courteous customer service I've experienced in 56 yrs of driving. Jennifer and her team at West Herr Quick Lube in Hamburg New York through there professionalism has assured my continued loyalty to West Herr Ford. I'm planning on a new car purchase in the near future, thanks to Jennifer. Sincerely David A.Webb

Service fast, and it broke and kept me informed And answer questions for my 2011

Corey was very courteous and the shop did an excellent job. Corey even showed me the part before they installed it.

Steve did a great job getting John set with a new vehicle thank you Steve

They're always professional and friendly, and quick lane is super convenient for basic stuff like oil and winter tires.

I told Bill Pease I was looking for a Maverick and he called me the next day said they got one in. Now its in my driveway

It was a good experience and they weren’t trying to spend money on things I didn’t need to.

Was stressed going in for a vehicle after my husband's accident. Walked in and everyone I encountered welcomed us. That was amazing in itself but then we get the buying part. Our salesman Steve Bielinski was absolutely wonderful. Very professional yet down to earth. Got us our new vehicle amd my husband loves it. We love it there so much, I went in today for our second purchase in 2 months. Again, these guys, Steve, Tim and everyone else running around getting you the vehicle you want at the best price they can get you. I will only go here from here on out and will only recommend West Herr Ford of Hamburg.

My new truck purchase was simple and a pleasure. I had some warranty work done later at the body shop and that was a great experience as well.

Always convenient appointments and prompt and friendly service! Truly care about their customers and it shows! Always a hassle-free experience. Outstanding performance and dependable quality work! They certainly earn their great reputation and project a very positive image of West Herr Quick Lane‼️

West Herr Ford makes the car buying experience enjoyable they are very knowledgeable I would definitely recommend them