The service team is top notch. They are friendly and very professional. They keep you informed of what is happening with your vehicle.

The service was great. Everybody was great. The time was great and the work was great. Everything went well I recommend going there for anything.

I recently had my 2015 Ford Escape serviced at West Herr Ford of Hamburg for a part recall .My vehicle was serviced by Mike of the Blue Team. I am happy with the friendly and professional service. I waited for my vehicle and the recall was fixed in less than an hour. Courteous hello and goodbye with my paperwork. I have been a repeat customer of West Herr because I have been satisfied with the treatment I receive. I hope it continues.

Tony Sorento was very patient and met us on a Saturday morning. We ran into many problems but he worked them out and made sure we left with the car.

There too good !? I felt great full?! 💙 Thanks Everyone 💙 GO BILLS 💙 Team Work Makes it 💙

A1 for all services. Ron Czech is the best salesman we have ever dealt with. No sales pressure very honest.

Great experience fast and friendly. Easy in and out Jim was very helpful knows his customer needs

Very knowledgeable and pleasant. Oil change was done in less time than I was told. She was able to answer all my questions.

By far the best, we have been buying our cars from there for many years.

Alex in service is a Is pleasure to work with. Service was a+ as always Don't mind the six hour drive from brooklyn to get my vehicle service the right way. Highly recommend dealership for service and purchasing vehicles

Personal friendly, service clean, an knowledgeable about the service recall we were there for an other services available

Always been very helpful and accommodating to my needs and scheduling making all visits pleasurable Joe Always takes care of me

Jennifer was very pleasant and helpful. She answered all my questions and called me when my car was done as she said she would

Robert was very professional and kind and caringI was a week early and he fit me in

Great service! The experience was very simple and they got me in and out fast! Even came to my work to install. Super convenient

West Herr Ford Hamburg always has outstanding service both in sales and service. Corey in service and Tony Sorento in sales are awesome.

Very pleased with Jen, my service advisor, and with work done. Would not take my car anywhere else.

Your staff attempted to learn my needs, patiently assisted in making the best deal for me.

Prompt and courteous! Fine workmanship always delivered… I highly recommend West Herr Ford in Hamburg, NY

I had my inspection completed and my vehicle serviced. The staff were prompt and pleasant. Great atmosphere to wait in.

Eric was on time, polite and finished the job quickly . It was very convenient to have the work done at my home

Outstanding commercial vehicle repair . Joe b is second to none in being sure my vehicle is fixed in a timely manner. For 9 years now, Joe has been there for me to keep my business going, to have my vehicle ready when needed

Service was very fast and they did a great job. Everyone was friendly and professional.

Mike in the service dept took care of me and I can always trust him to take the best care of me. As I am a woman and I know service men will take advantage of women for they think they don't know a lot about taking care of their cars so they will recommend things that don't really need doing. Mike is very professional and always has my best interest and he will explain everything that needs to be done and why. It is always a pleasure doing business with him.. t

I can’t say enough about our car buying experience at West Herr Ford of Hamburg. My husband and I couldn’t be happier with our salesperson Steve Bielinski. Steve is very personable, knowledgeable, helpful and trustworthy. Everyone we came in contact with, from reception, sales, finance, management were professional and efficient and a pleasure to meet. Also, we were quite impressed with a dealership assistant, Kyle Carrow, who was very helpful throughout the sale and setting up of our new vehicle process. Nice young man! Thank you Steve and West Herr Ford team for making our car buying experience enjoyable!