We have been doing business with Jim Clifford for many years and have always found his service to be exceptional. We are long time very satisfied customers.

This dealership is by far the best managed group I’ve ever dealt with. Knowledgeable and accommodating

I always attend to this dealership. They are pleasant, helpful to solve any problem thank you

Friendly, efficient service and you can call ahead of time and find out wait time

Always a pleasant experience every visit having excellent service! Robert Pontrello is wonderful! Thanks guys!

Bill Peese and his daughter and staff were the best people me and my wife have dealt with at any dealership. I would recommend them for sure, they where great people, definitely would go back !

West Herr has always treated me fair and all the employees have been nice and also helpful. Mike my service manager is polite and knowledgeable and takes good care of me and my vehicle.

Always great service at west herr. Oil changed and new tires at an affordable price.

Sabrina Courteau was a real pleasure to deal with. She went above and beyond to help me find the vehicle I wanted for the best value. Emmit helped me also with all the electronics

Going on a trip, our service advisor Mike Betcher got the car in before the trip, made sure we were good to go. As always, very satisfied with our experience.

They were thorough, professional, pleasant, and my inspection and oil change and tire rotation was completed timely.

Service was quick and friendly the time frame was accurate. Would recommend the quick lane service

I had a great experience. They serviced my car quickly and I didn’t have to wait long.

We had a problem with a warranty issue on our 2022 Kia Sportage. Rob Lalka was our salesman and he fought To get our warranty issue resolved. He went completely out of his way on a saturday afternoon to help our family. He got the issue covered at no cost to us. We want to thank him for his extraordinary customer service. He reestablished our trust with West Herr.

Mr Schrader is a very professional and a knowledgeable representative of the West Here Ford Co. He is a caring individual with a heap of patience dealing with our situation.

Dealership is first class. Always improving the customer experience with updates to the service department. Service tech is knowledgeable and professional with a personal touch.

The service team is top notch. They are friendly and very professional. They keep you informed of what is happening with your vehicle.

The service was great. Everybody was great. The time was great and the work was great. Everything went well I recommend going there for anything.

I recently had my 2015 Ford Escape serviced at West Herr Ford of Hamburg for a part recall .My vehicle was serviced by Mike of the Blue Team. I am happy with the friendly and professional service. I waited for my vehicle and the recall was fixed in less than an hour. Courteous hello and goodbye with my paperwork. I have been a repeat customer of West Herr because I have been satisfied with the treatment I receive. I hope it continues.

Tony Sorento was very patient and met us on a Saturday morning. We ran into many problems but he worked them out and made sure we left with the car.

There too good !? I felt great full?! 💙 Thanks Everyone 💙 GO BILLS 💙 Team Work Makes it 💙

A1 for all services. Ron Czech is the best salesman we have ever dealt with. No sales pressure very honest.

Great experience fast and friendly. Easy in and out Jim was very helpful knows his customer needs

Very knowledgeable and pleasant. Oil change was done in less time than I was told. She was able to answer all my questions.

By far the best, we have been buying our cars from there for many years.